Helpful Answers

Do you offer custom sizes or finishes?

We can offer customizations for commercial clients and larger projects. If you have a specific finish, cushion color, or configuration in mind, please contact us and we can explore the options together.

Can I see your furniture in person?

We do not operate a traditional showroom. Our direct-to-customer model allows us to focus on quality and keep pricing fair without the overhead of retail space. Every purchase includes a 45‑day home trial so you can experience the furniture in your own space. For trade clients or larger projects we can also arrange in‑home consultations.

Do you offer White Glove Delivery?

Yes. Our Signature White Glove Delivery includes scheduled in‑home placement, professional assembly, and removal of all packaging so your furniture is ready to enjoy immediately.

What's the difference between Grade-A and other teak grades?

Grade‑A teak comes from the mature heartwood of the tree and is naturally dense and rich in protective oils. This makes it far more stable and weather resistant than lower grades that contain sapwood. Lower quality teak can look attractive when new but often warps, fades, or cracks much more quickly. All of our teak is certified Grade‑A, kiln‑dried, and selected specifically for tropical outdoor environments.

What happens if my furniture develops cracks?

Teak is a natural material and minor surface cracks called checking can appear as the wood adjusts to outdoor conditions. These are cosmetic and do not affect the strength or lifespan of the furniture. If you ever have concerns, send us a photo and we will gladly take a look and advise.

Can I leave the cushions outside year-round?

Our cushions use weather‑resistant fabrics and quick‑dry foam, but even the best outdoor materials benefit from care. During long periods of rain or heavy humidity we recommend storing cushions indoors or using our breathable protective covers.

What materials are your cushions made from?

Our cushions use high‑density foam cores wrapped in Dacron and covered in solution‑dyed performance fabrics from trusted mills such as Sunbrella. These materials resist fading, mildew, and abrasion while remaining comfortable for everyday outdoor use.

Can I return or exchange my order?

Yes. We offer a 45‑day home trial. If your purchase is not right for your space, you can return eligible items in new condition within 45 days of delivery. Custom and outlet items are final sale. If something arrives damaged or defective, we will repair or replace it at no cost.

How do I maintain rope or woven furniture?

Our woven furniture uses marine‑grade rope or outdoor wicker. Clean periodically with mild soap, water, and a soft brush to prevent dirt buildup. Avoid pressure washing as it can damage the weave. In coastal areas it is helpful to rinse occasionally with fresh water.

Can I use your furniture near a saltwater pool or oceanfront?

Yes. Our frames, hardware, and finishes are selected specifically for coastal performance. Grade‑A teak and powder‑coated aluminum perform very well in salt environments. Occasional rinsing with fresh water and applying a protective wax on metal surfaces will help maintain appearance.

Do you work with commercial or hospitality projects?

Yes. We work with select developers, hospitality groups, and design professionals. Trade pricing, customization options, and logistical support are available for larger projects. Please contact us to discuss your needs.

Do you sell furniture covers?

Yes. We offer tailored covers designed for most of our collections. They are breathable, UV‑resistant, and help extend the life of your furniture and cushions. Covers should only be used on dry furniture.

What makes your furniture different from big-box or designer retailers?

We focus on a curated selection of high‑quality outdoor furniture built with marine‑grade materials that perform in tropical climates. Because we operate directly with customers and maintain local inventory in South Florida, you receive premium furniture without long wait times or unnecessary retail markups.

Is your teak FSC certified?

Yes. Our teak is responsibly sourced from certified plantations in Central Java. We use only Grade‑A heartwood and verify that our partners follow strict sustainability and labor standards.

What's your lead time?

Most in‑stock items are delivered within about one week in South Florida. For larger or custom orders we will coordinate scheduling directly with you.

Do you charge for design consultations?

No. Design consultations are complimentary. We are happy to help by phone, video, or in person within South Florida to ensure your furniture works beautifully in your space.

Can you help furnish my second home or vacation property?

Yes. Many of our clients are furnishing vacation homes or multiple properties. We can coordinate delivery, installation, and timing so your outdoor space is ready when you arrive.

Do you ship outside of Florida?

Yes. We ship nationwide. Signature White Glove Delivery, Threshold Delivery, and Standard Parcel Delivery are all available across the continental United States. Available options, delivery times, and pricing are shown clearly during checkout.

Do you offer financing or installment payments?

At the moment we accept payment in full at checkout. Installment options will be available soon. If you are furnishing a large space or placing a substantial order, please contact us and we may be able to assist with staged payments.